NVQ (Level 2)

(TO) Traffic Office

Traffic Office level 2 is aimed at those individuals working within the traffic office environment. There are a number of performance criteria for which the candidate has to be able to prove competence. In some cases the candidate will have to show where information is available rather than actually producing it themselves i.e. Quotes. The candidate is able to carry out an exercise devised by the assessor to gauge the candidate’s ability.

The individual undertaking the NVQ will have to be able to prove competence and knowledge in the following areas.

TO1 Contribute to effective working relationships (TGR3)
TO2 Ensure your own actions reduce risks to health and safety (H&SA)
TO3 Contribute to the provision of customer services (TGR4)
TO4 Plan, organise and improve your work (CfA202)
TO5 Investigate the suitability of collection or delivery points for loading and unloading (LOG5)
TO6 Routing and scheduling of loads (LOG6)
TO7 Allocate the resources for the transportation of loads (LOG7)
TO8 Quote for the transportation of loads (LOG8)

The TO NVQ can be attached to numerous training courses, should training need be established. These can be funded either fully or partly by government funding depending on the course you opt for. ADR, Drivercpc, Manual handling, Transport Managers CPC, First Aid, Drivers Hours Regs and Digital Tacho training to name but a few.

This qualification installs a sense of pride into the workforce, showing your intention as the employer, of the investment and development of your employees. It also confirms to external agencies your clear commitment to train your employees to the highest standards possible. Making for a safer and more competent team within your company.

Contact time with the candidate is normally 4 to 5 visits of approx 4 to 5 hours, observing the candidate carrying out their normal duties. The assessor will observe the candidate in their workplace and gather as much evidence on each visit as is possible. The work and production of the candidate will not be affected in any way.