NVQ (Level 2)

(W&S) Warehouse & Storage

Warehouse & Storage level 2 is aimed at those individuals working within a Warehouse environment. There are a number of performance criteria for which the candidate has to be able to prove competence. In some cases the candidate will have to show where information is available rather than actually producing it themselves i.e. Goods receiving, Dispatch. The NVQ will cover all types of Warehouse operations.

The individual undertaking the NVQ will have to be able to prove competence and knowledge in the following areas.

Unit LOG1 Maintain health, safety, and security in logistics operations
Unit LOG4 Develop effective working relationships with colleagues in logistics operations

Optional Units (dependant on the job role of candidate)

Unit WS7 Provide customers with information and advice on goods and services
Unit WS8 Operate equipment to perform work requirements
Unit WS9 Move goods in logistics facilities
Unit WS10 Receive goods from deliveries
Unit WS11 Place goods in storage
Unit WS12 Maintain the safety and quality of goods
Unit WS13 Maintain the safety of hazardous goods and materials
Unit WS14 Maintain hygiene standards in handling and storing goods
Unit WS15 Process orders for dispatch to customers
Unit WS16 Assemble orders for dispatch
Unit WS17 Dispatch goods for delivery
Unit WS18 Process returned goods
Unit WS19 Sort goods and materials for recycling
Unit WS20 Manage the receipt, storage, or dispatch of goods
Unit WS21 Audit stock levels and stock records

The Warehouse & Storage NVQ can be attached to numerous training courses, should training need be established. The contact time with the candidate is approx 3-4 visits lasting approx 3-4 hours each. The assessment takes place at the candidate’s place of work during their normal working hours to minimise disruption and provide the assessor with real work evidence.