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If you would like to start the New Year with a new career, you could be the person that we are looking for. This opportunity would suit someone in their first or second job, someone planning a career change or someone returning to work after a career break. 
We would like to add to our team with the following:

Trainee Technical Support and Sales


The vacancy in our busy technical department is an excellent opportunity for anyone at the early stages of their career. This role will suit someone with a keen interest in computing and software and presents an opportunity to become highly proficient in providing pre- and post-sales support with the specialist software and technology associated with the transport industry. 

This highly varied role will see the right person progress and take on more responsibilities quickly. 

On-going training will be provided on systems and equipment as required. 

Responsibilities and Duties

Supporting our clients with their analysis solution or our in-house software.

Dealing with customers' technical queries by telephone, Email, face-to-face or remotely using remote access software. 

Providing equipment and software product advice for potential customers. Advising clients on product sales and assist with other enquiries.


Braintree, CM7 2QJ

Novadata is one of the UK's leading providers of transport related training, services and products. We provide these essential services to organisations, managers and drivers in the vital transport industry (both the Commercial vehicle sector (lorries) and the passenger sector (buses and coaches).

Working hours

40hrs per week. Fixed days: Monday, Tuesday, Wednesday, Thursday, Friday - Fixed hours: 08:30 - 17:00 

Additional employability support

A full induction training programme will be given to the successful person providing a detailed understanding of the various key aspects of the role including common issues regarding regulations and customer usage issues. 

Close shadowing of other team members will supplement this training by acting as effectively 'on-the-job' training, giving colleagues the opportunity to discuss the issues raised by client queries.

Key Skills and Attributes required

Previous computer skills in a personal or working capacity.

Courteous telephone manner. 

Willingness to learn together with a flexible approach. 

How to apply

Please send your CV and covering letter to:

KickStart Scheme candidates please note:

This vacancy is also being offered as part of the UK Government’s KickStart Scheme so if any interested applicant is 18 – 24 and claiming benefits, please contact your support coach at your local job centre who will be able to check your eligibility and put your application forward.

Only your coach can refer you to this scheme, but if you haven’t yet met a local support coach, we can put you in touch so you can start the process.

Story By: Novadata

Email Link:

Date : 10-01-2022

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