Transport Manager CPC Passenger Transport Refresher 2 day Course


It is good practice for holders of a Transport Management Certificate of Professional Competence (CPC) Passenger Transport qualification to attend a refresher course from time to time in order to update their knowledge. This is also now strongly recommended by the UK's Traffic Commissioners.

"A large number of operators appearing at public inquiry are still ignorant of exactly what is required of a transport manager."

(Richard Turfitt - Senior UK Traffic Commissioner)

Traffic Commissioners now request that refresher courses are only undertaken at approved centres, including accredited Transport Manager CPC examination centres. Novadata is a Skills and Education Group Awards (SEG Awards) accredited examination centre.  

Who should attend a 2 day Transport Manager CPC Refresher course?

Anyone who is applying for, or who has recently applied to become a transport manager for a particular organisation should attend a refresher course. On receipt of your application, the Traffic Commissioner will probably request that you attend a 2 day refresher course, so this is your best option. 

If you have changed roles within your organisation, and are supervising a new area or operations function, and have notified the Traffic Commissioner of this change to your O Licence details, it is good practice to refresh your knowledge on a 2 day refresher course. If it has been a long time since gaining your qualification or attending your last refresher training, please book a 2 day course. 

If you or your organisation are under active investigation by the Traffic Commissioner or other authorities, or you have been summoned to a Public Inquiry, you should attend a 2 day refresher course as soon as possible. If you have a restricted O Licence, please attend an Operator Licence Awareness Training (OLAT) course as soon as you can. 

£594.00 Incl. VAT
£594.00 Incl. VAT


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This refresher course enables transport managers to ensure that they are following best practice and complying with their transport operator undertakings. 

This Management CPC Refresher course has been designed to update and enhance your understanding of the transport managers' legal responsibilities, helping you to protect your Operator's Licence and maintain a healthy Operator Compliance Risk Score (OCRS.)

This course can also count as 14 hours towards the 35 hours of periodic Driver CPC training required to acquire or renew a Driver Qualification Card (DQC). 

This 2 day Transport Manager CPC Refresher course covers many key compliance issues:

Operator Licencing

  • Role of the Traffic Commissioner
  • O Licence undertakings and transport manager's responsibilities
  • Notification of business changes

Drivers' Hours Law

  • Explanation of current rules (EU and GB domestic)
  • Digital tachograph requirements (manual entries, correct record keeping)
  • Discussion of any legislation changes

Driver Management

  • Licence checks
  • Training
  • Disciplinary procedures

Current transport issues

  • Bridge strikes - strategies and best practice for avoiding this serious issue

Vehicle Management

  • Drivers’ daily vehicle check
  • Regular safety inspections 
  • Maintenance arrangements

Compliance Checks & Monitoring

  • DVSA audits and investigations
  • Operator Compliance Risk Score (OCRS)
  • DVSA Earned Recognition Scheme

2 days (14 hours towards Driver CPC)

NB: 1 day courses are also available. 1 day courses are best suited to managers who regularly attend refresher training. Contact us for further details and advice as to which best suits your requirements. Call 01376 552999 or email

Courses start at 8:30am, please be early. Light lunch & refreshments are provided.

For more information please call 01376 552999 or email us on